Customer Service
- Shipping & Delivery
- All Two 2 Tease orders are shipped in plain, discreet boxes. The return address is T2T. No where does it mention what you purchased. No one will be able to tell the contents of your order. Two 2 Tease uses the BEST level of security. Our website has been tested with HIGH security requirements to ensure that your credit card information is safe. .
- Privacy & Security
- Two 2 Tease will not sell, trade, or share your personal information in any form. Your product will be mailed to you in a plain package with no indication of its content. We will not email, mail or fax any advertisement, fliers or product information with out your prior request. You will never experience pop-up advertising, or spam from unwanted third-party solicitors. By ordering, viewing and accessing, two2tease.com, you re in acknowledgement that you are: • 18 years of age or older. • That the products you order are not in any way unlawful in your state. • That you consent to view sexually explicit material. • That, by consenting to view sexually explicit material, you waive any future right to take legal action against two2tease.com based on the material you have viewed. • That you agree not to distribute information you receive from two2tease.com to those under the age of 18. 18 U.S.C. 2257 Compliance In compliance with the Federal Labeling and Record-Keeping Law (also known as 18 U.S.C. 2257), all models located within our domain were 18 years of age or older during the time of photography. All content and images are in full compliance with the requirements of 18 U.S.C. 2257 and associated regulations. .
- Returns & Replacements
- Due to the highly intimate nature of our products, Two 2 Tease does NOT accept returns on any merchandise purchased online or through our home shows. ALL SALES ARE FINAL. This applies to items in all categories, including but not limited to toys, massagers, lotions and oils, lubes and lingerie. DEFECTIVE products may be EXCHANGED solely at the discretion of Two 2 Tease Management, within 7 business days of receiving your order, and MUST be accompanied by a RETURN MERCHANDISE AUTHORIZATION NUMBER (RMA#). Returns without prior authorization will be refused and sent back to the sender. Please contact our customer service by phone at (916) 572-5828. Original shipping charges will not be refunded. FOR MASSAGERS OR VIBES: We test your item prior to shipment to make sure it is in working order, however, it is important that you read the instructions provided to ensure the batteries are installed correctly. Please clean your toy prior to use, due to handling in production. Toy cleaner is suggested. Most toy manufacturers have a warranty program for their product. Make sure you register your toy with the information provided in your package in case you need to return it. SPECIAL NOTE ON LINGERIE: Laws prohibits the return of "Intimate Wear" once it has been worn. Please refer to the individual manufacturer's sizing chart and carefully make your selection. In addition, Management approved returns that smell of perfumes or smoke or have been exposed to animals and pet hair will not be accepted for return and will be sent back with notification of non acceptance. Send your original Two 2 Tease receipt with the RMA# to: Two 2 Tease 8359 Elk Grove-Florin Rd. #103-225 Sacramento, CA 95829 .
- Payment, Pricing & Promotions
- We accept all Major credit cards. For American Express, your order must $100.00 or more. Your credit card will be billed when your order has been verified and processed. Your credit card statement will read CMM Business Services